Shipping policy

Shipping Policy

Thank you for shopping with Mike & Hardy. We are committed to delivering your orders in a timely and reliable manner.

Order Processing

  • Orders are typically processed within 1–3 business days after confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • Processing times may vary during peak seasons, sales, or special promotions.

Shipping Timeline

  • Estimated delivery time is usually 3–7 business days, depending on your location.
  • Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.
  • Free shipping offers, when available, will be clearly mentioned on the website.

Order Tracking

  • Once your order is shipped, tracking details will be shared via SMS, email, or WhatsApp (where applicable).
  • Customers can use the tracking information to monitor their shipment status.

Delivery Attempts

  • Our courier partners may make multiple delivery attempts.
  • If delivery cannot be completed due to an incorrect address, unavailable recipient, or refusal to accept the package, additional charges may apply for re-shipment.

Address Accuracy

  • Customers are responsible for providing accurate shipping information.
  • Mike & Hardy is not responsible for delays or non-delivery resulting from incorrect or incomplete addresses.

Damaged or Missing Packages

  • If you receive a damaged package or if any item is missing, please contact us within 48 hours of delivery with supporting photos and order details.

Contact Us

For any shipping-related questions, please contact:

Mike & Hardy
📧 Email: info.mikehardy@gmail.com